FREQUENTLY ASKED QUESTIONS
It is recommended that your system be pumped every two to three years. If you have a garbage disposal and use it more than sparingly, than your systems should be pumped every one to two years. Older homes with small older systems may require pumping more frequently. Ultimately, it comes down to the type of system that you have, and the water use and habits of the people in the house.
Our trucks carry approximately 200’ of hose. More hose is available at an additional cost.
In most cases you probably have a plugged main line, or your septic tank is flooded or overfull. But, in some cases a vent problem could cause gurgling.
It is not recommended that you drive anything larger than a lawn mower over your leach field, drip zone, or mounds. The heavier the piece of equipment driving over the leach area, the more the soils will compact, or if it is wet, the more ruts that will be made. There is also the chance that the piping could be damaged.
There are many factors that go into the life expectancy of a septic system. The engineering of the system, the types of soils it goes into, the installation, the usage, and maintenance all play critical parts to ensuring the long life of a system. However, if the system is engineered, installed, and maintained properly, it should give you many years of service.
If you are noticing wet areas in your leach field, or have effluent bleeding to the surface, these are both signs of failure. Gurgling and slow drains, problems flushing the toilet, bad septic odor, and greener grass are a few other signs of possible issues that should be looked at.
It is not recommended that you plant anything with a substantial root system within 10 feet of your septic tank or leach field. Septic pumpers also appreciate it if you do not plant vegetation that has thorns next to the tanks.
If your alarm is sounding, it normally means your lift station pump is not working. There are several possible issues, including the pump has failed, the float is no longer working, an electrical problem, or in some cases there is an issue with another component that will not allow the pump to activate. This is called a fail safe system. If you can go out and look in the lift station, and the water is above the pump, that tells us that it is not pumping. There are other rare occasions that the alarm float will fail and there is not a problem with the pump.
Absolutely not. While the package may say flushable, that just means it will pass through a toilet. It can still cause blockages in your pipes, break equipment like your aerator or pump, and fill up your septic tank and cause it to need to be pumped more often. Wipes do not breakdown the way toilet paper does, so it is best if you do use wet wipes, to throw them in the garbage and save yourself the headache.
Like the wipes, it is preferred if you do not use a garbage disposal because it creates issues with your septic. The food particles that get cut up do not degrade in the septic tank, so it is required to be pumped more often. They also cause more grease to go down the drain which can clog pipes, and causes issues with your soil absorption area, binding off the soil and reducing the amount of water the soil can take.